As promised, we are writing to you with regards to visiting Tattershall Lakes once the restrictions on holiday parks are lifted.
Specifically, we wish to share with you some general advice about procedures on park.
As you know, we are all in the difficult position of being led by government advice as to when and how Tattershall Lakes Country Park can open.
At present, the proposed opening date is July 6th for holidaymakers, but these dates are subject to change depending on any government ruling which will be related to how quickly Covid-19 is brought under control during this ‘partial unlocking’ environment we currently find ourselves in.
When the park does open, they have an obligation to adapt their practices to ensure they keep their team and customers safe. And, to assist you, attached to this correspondence, the park have issued some guidance around certain expectations relating to park life under the ‘new normal’ environment we will be operating under.
In addition, there will be a range of on park practices which we will be in place to ensure the safety of staff and customers alike.
Implementing several social distancing measures to ensure we maintain 2 metre distancing:
Preparing for on park shops:
Furthermore, sneeze screens have been introduced at relevant customer and team interaction points and hand sanitiser stations placed at various points around the park. As you will appreciate, at this point we cannot confirm when swimming pools, bars and restaurants will open and planned large events will not be taking place. However, the park do hope to have some activities up and running for re-opening and some elements of entertainment.
We and the park have a duty of care to all customers and would therefore ask you to adhere to the rules set out.
When they do open again, our holiday home owners will be introducing a new accommodation cleaning regime to ensure every holiday home is clean, hygienic and disinfected to reassure customers that, as best they can, tbey have eliminated any possibility of them being exposed to Covid-19 in their accommodation.
As dates and operating procedures evolve, we will keep you updated, and we hope you enjoy your holiday.
General Guidance for holiday makers
Here are some helpful hints for you to adhere to, to ensure we all comply with recommendations about post lockdown procedures.
Customers coming on holiday are looking for reassurance that their families are going to be safe in a long-anticipated holiday. The following is general guidance to ensure our guests can have confidence in their safety.
Any guests booked for a break should be requested to notify us if any member of their party has been ill during the preceding 14 days of their holiday. If they have been ill, then they should follow government guidance and isolate themselves for the relevant period at home they should not travel to the holiday home.
Owners approach to PPE has been cautious because of who they are and their obligations to team members and guests. Disposable gloves and aprons will be worn when cleaning accommodation.
Disposable Gloves – Minimum of One set per accommodation unit per person.
Aprons –One per accommodation unit per person.
Face Masks –To be worn for full shift.
They have reviewed all of our cleaning chemicals following guidance but where appropriate “high touch” areas will be cleaned with an anti-bacterial cleaning product. Additionally, single-use cleaning cloths will be used and disposed appropriately after cleaning the holiday home new cleaning cloths will be used for each holiday home.
The Cleaning Process
To ensure our guest’s safety, we require each unit to go through a mini deep clean. Now more than ever the cleanliness of our accommodation is important to our guests and us. They have a very thorough process already in place. In addition to this the following areas and elements have been considered high-risk areas and extra care and time is to be taken on these.
Reporting illness while on holiday
If a customer becomes ill while on holiday, they are requested to contact the holiday homeowner and if possible, leave to go home.
We are taking the very precautionary stance that the holiday home is to be left for 72 hours after the guest has left, to undertake a deep clean using the processes as described. After this break in occupation and deep cleaning, the holiday home should be safe to re-occupy.
If this occurs, unfortunately the caravan would not be able to be used for the next guests. If this happens, we will try our hardest to accommodate the guests in another caravan by us or another holiday home owner.
If this is not possible due to high demand in busy seasons, we will rearrange your stay to another available date or offer a credit note for a future stay.
Please understand, this is for your own safety and we would not want anyone to become ill.
Guidance for holiday homes with hot tubs
The hot tubs are emptied, cleaned and refilled after every stay in normal times. But during covid-19 we will be making sure that as extra precautions all lids/covers, control panels, hosepipes and surrounding areas etc are disinfected and the staff member will be wearing appropriate PPE.
Book a UK Holiday at the Award Winning Caravan Park. Tattershall Lakes Country Park is a fully equipped Holiday Park that has static Caravans, Lodges and Log Cabins.
(Theres also the option to Camp and Pitch up your Motorhome. Enquiries made with the Park)
You are welcomed by beautifull views of the lakes, an abundance of activities including swimming in the indoor or outdoor pool, amusement arcade, mini golf, fishing, high climbing ropes, aqua park and so much more.
Great fun for all the family!!!
Hot Tub Break